Terms of Use

Last Updated: June 06, 2025

Welcome to HealthSync.lk, the official website operated by Axon Systems (Pvt) Ltd (“HealthSync”, “we”, “our”, “us”). These Terms of Use (“Terms”) outline the rules and guidelines governing your access to and use of this Website.

⚠️ Important Notice: These Terms apply only to the public website located at www.healthsync.lk. This document does not govern the use of the HealthSync EHR platform, mobile applications, doctor/patient portals, or any backend clinical tools. Separate legal agreements apply to those platforms, which include data protection provisions for medical records.

1. Acceptance of Terms

By accessing, browsing, or using this Website in any way — including submitting contact forms, requesting product information, or reading blog content — you agree to be legally bound by these Terms and all applicable laws and regulations. If you do not agree, you must immediately cease use of the Website.

These Terms form a binding agreement between you and Axon Systems (Pvt) Ltd. We recommend you read them carefully before continuing to use the Website.

2. Purpose of the Website

This Website is designed to:

  • Introduce the HealthSync product suite to the public
  • Offer information about our mission, technology, and services
  • Provide updates, educational blogs, and healthcare insights
  • Facilitate contact with our team for business, partnership, or demo inquiries

This site is informational only and does not host or provide access to actual health records, medical advice, or clinical decision tools.

3. Who May Use the Website

You may use this Website if you:

  • Are at least 16 years of age (or the applicable legal age in your jurisdiction)
  • Use the site in compliance with these Terms
  • Are not accessing the Website from a jurisdiction where doing so would violate applicable laws

The Website is accessible globally, but our primary audience and legal compliance focus is Sri Lanka.

4. Intellectual Property Rights

All materials available on this Website — including design, layout, text, images, graphics, videos, code, and software — are owned or licensed by Axon Systems (Pvt) Ltd and protected by copyright, trademark, and other intellectual property laws.

You may:

  • Browse the site and print/download pages for personal, non-commercial use

You may not:

  • Reproduce, modify, distribute, or republish Website content for commercial purposes
  • Remove or alter any copyright, trademark, or other legal notices
  • Claim ownership or affiliation without written consent

Violating these rights may result in civil and/or criminal legal action.

5. Acceptable Use Policy

You agree not to use the Website in a manner that:

  • Harms, threatens, or abuses others
  • Infringes on third-party rights, including privacy and intellectual property
  • Uploads or transmits viruses, malware, or malicious code
  • Attempts to breach or bypass security or authentication measures
  • Automates interactions (e.g., scraping or bot activity) without written permission

We reserve the right to suspend or permanently block access for individuals or IP addresses that violate this Acceptable Use Policy.

6. Third-Party Links and Services

This Website may include links to external websites, tools, or integrations — such as:

  • Payment gateways (e.g., PayHere, Stripe)
  • Analytics providers (e.g., Google Analytics)
  • Social media platforms
  • Video hosting or embedded services (e.g., YouTube)

We do not control and are not responsible for the content or practices of these third-party websites. You should review their terms and privacy policies separately.

7. Privacy and Cookie Policies

When you use this Website, we may collect limited personal information (e.g., name, email, IP address) via forms or cookies.

Please review our:

  • Privacy Policy – explains what personal data we collect and how we use it.

Note: This Website does not process or store medical records, diagnoses, or other protected health data. Such data is handled separately under our HealthSync EHR platform, governed by its own legal agreements and data protection mechanisms.

8. Disclaimer of Warranties

While we strive to maintain a secure and accurate website, the Website is provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including but not limited to:

  • Accuracy, reliability, or completeness of Website content
  • Compatibility with your devices or browsers
  • Absence of errors, security breaches, or malware

Your use of the Website is at your own risk. We do not guarantee uninterrupted or error-free access.

9. Limitation of Liability

To the maximum extent permitted by law, Axon Systems (Pvt) Ltd shall not be held liable for any:

  • Direct, indirect, incidental, or consequential damages
  • Data loss, corruption, or unauthorized access
  • Financial or reputational loss arising from reliance on Website information
  • Website downtime or service disruptions

This limitation applies even if we have been advised of the possibility of such damages.

10. User Submissions

If you fill out a contact form, submit a question, or otherwise provide information via the Website:

  • You agree that the data you provide is accurate and not confidential
  • You grant us the right to use your submission to contact you or improve our services
  • You agree not to submit sensitive health data, financial data, or anything prohibited by law

11. Termination of Access

We may, at our discretion and without notice, restrict, suspend, or terminate your access to the Website if we believe you:

  • Violated these Terms
  • Interfered with the functionality or security of the Website
  • Acted in a way that may harm our business, infrastructure, or other users

12. Updates to These Terms

We may revise these Terms from time to time to reflect changes in legal requirements, website features, or our company’s policies. All changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Website constitutes your acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Any dispute arising from or relating to the Website or these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

14. Contact Information

If you have questions or concerns about these Terms or your use of the Website, you may contact us at:

By visiting this page on our website: https://www.healthsync.lk/contact-us/
By email: info@healthsync.lk