HealthSync is designed to give users secure control over their personal and family health information.
Each HealthSync account includes built-in privacy and permission controls to help ensure your records are accessed only by the right people.
Default User Role #
When you create a HealthSync account, you are automatically assigned the Patient User role.
This role allows you to:
- Upload and manage your own health records
- View and organize documents
- Use the AI Report Analyzer
- Manage family member profiles
- Share records securely with healthcare providers
- Control privacy and visibility settings
The Patient User role is the standard role used for all personal HealthSync accounts.
Family Member Profiles #
HealthSync allows you to manage health records for family members such as:
- Children
- Parents
- Dependents
- Other household members
When adding a family member, you become the primary account owner responsible for managing their records and permissions.
You can:
- Upload records on their behalf
- View and organize their documents
- Switch between family profiles
- Control visibility and sharing settings
This makes it easier to manage healthcare information for the entire family in one place.
Learn more under:
👉 Managing Family Members
Privacy & Visibility Controls #
HealthSync gives you control over who can access your documents.
Each uploaded document includes a Visibility setting.
By default, documents are set to: Only Me
This means:
- Only you can view the document
- Family members cannot access it
You may update visibility settings later depending on your sharing preferences.
Secure Record Sharing #
HealthSync allows you to securely share records with healthcare providers or other users when needed.
You control:
- Which records are shared
- Who can access them
- How long access remains available
This ensures your health data stays private and under your control.
Activity Log & Audit Tracking #
For security and transparency, HealthSync tracks important account activities.
You can view your activity history under:
Settings → Privacy & Security → Activity Log
The Activity Log records actions such as:
- Login activity
- Document uploads
- Document updates
- Record sharing actions
- Permission changes
- Security-related activities
This helps you monitor how your account and records are being used.
Why Permissions Matter #
Health information is sensitive and personal.
HealthSync uses permissions and access controls to help:
- Protect your privacy
- Prevent unauthorized access
- Keep family records properly separated
- Maintain accurate health information
These controls ensure you remain in charge of your own health data.